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Sierra
Conversational AI platform for branded customer experience agents that can take action
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About Sierra
Sierra, co-founded by Bret Taylor and Clay Bavor, builds AI agents that companies deploy as their customer-facing front line.
What it does
- Branded agents that handle service conversations end to end
- Connects to order, billing, and account systems to take real actions
- Guardrails and policies so the agent stays on brand and within rules
- Chat and voice channels, with tooling to monitor and improve quality
Geared toward large consumer brands rather than self-serve teams.
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